Commercial Utilities

Discover savings with smarter energy and water use with an array of programs and rebates designed to help businesses like yours reduce their use.

From purchasing clean, renewable energy to generating electricity on-site, we give customers options to be more sustainable.

Interested in installing electric vehicle chargers at your business or multifamily property? We can help guide you through the process.

Energy and water scoring can provide ways to manage business expenses.

Find tools for understanding your energy and water use to make smart business decisions.

Note: MV Web helps commercial customers view detailed energy and water use and find new ways to save. Need access? Contact 970-416-4268 or UBRT@fortcollins.gov.

If you own a rental property in Fort Collins, complete a Property Owner Information Form to make sure we have up-to-date information about the utilities at your rentals (electric, water, wastewater and/or stormwater).

Your selections will remain in effect for a minimum of one year and will:

• Let us know how to handle utility services at your property during tenant vacancies
• Authorize disclosure of limited account information to property managers
• Allow us to notify you when a tenant's account is delinquent

Steps for filling out the Property Owner Information Form

Step 1: Let us know how to handle utility services at your properties during tenant vacancies. Options:

Step 2: Next, we require the owner's written authorization to share limited account information with property managers. If you use a property management company, please complete the "Property Management Information Release Authorization" section on the form.

Step 3: Finally, at your request, we will notify you if a tenant at your property has a delinquent utility account. While notification won't prevent the utilities from being turned off, this program helps owners reduce their liability and avoid surprises when selling a property. Fort Collins' municipal code Sec. 26-718 allows for the placement of perpetual liens on property for unpaid utility bills.

Please help us communicate to tenants that the best way to start/stop service is online.

Outage information

• To report an outage, call 970-221-6700
•  Unplanned outage details and updates are posted here
• Follow us on Facebook and X for larger outages

Protect Your Equipment

Fort Collins Utilities provides highly reliable service to the community, however, outages do occur and could have an impact on your business. All customers are responsible for protecting their own electric equipment. Commercial customers, including all apartments and multi-family properties, are responsible for maintaining and repairing electric cables between the transformer and the electric meter located on the building (Utilities maintains residential service lines). Be sure to check with your facilities department or an electrician regarding specifics for your business.

Equipment protection options include:

• Loss-of-phase protection, also known as single-phase or phase-loss protection: The most common outage is known as a single-phase outage and can be caused by weather conditions, third-party contacts (e.g., dig-ins), equipment failure and other issues. The loss of one phase on a three-phase motor can cause equipment to overload. Loss-of-phase protection helps avoid damage to three-phase motors when a single-phase outage occurs. These devices, usually located on the facilities HVAC equipment, should be considered standard for any business with three-phase motors. Similar to insurance, the upfront costs help businesses avoid paying a larger amount to replace the motor or other three-phase equipment after an outage.
• Uninterruptable power supply (UPS): An uninterruptible power supply (UPS) is useful for protecting specific loads in your building, such as computers or network servers, and can help eliminate or reduce the loss of important data.
  • These systems, typically composed of batteries, are designed to provide short-term power in the event of an outage and allow for a more systematic shut down of sensitive equipment. Some devices even have software to help shut down unattended equipment.
  • A UPS does not provide long-term power but helps minimize immediate losses due to a power outage. UPS systems range from single-point backup to large battery banks for industrial facilities.
• Backup generation: Backup generators provide longer-term power and are a viable option for facilities that cannot be without electricity for very long (e.g., operating rooms, 911 call centers). These systems can work very well, though only if properly installed and maintained. There are two basic types of standby generators:

1. Portable, gasoline-powered generators: Outdoor units with extension cords running directly to the appliance. Always run these generators outside where there is adequate ventilation—never inside.
2. Permanent generators: These units are directly connected to the facility’s electric system and energize the building’s wiring during an outage. A qualified professional or licensed electrician should install the equipment to ensure it meets national, state and local codes and is compatible with Utilities' electric system. Backup generators need to be isolated from Utilities' distribution system. Improperly installed generators can backfeed electricity into the distribution system, potentially harming electric field personnel when they are restoring power. Permanent generators must be permitted through the City of Fort Collins Building Services.

• Excess Circuit Capacity Agreement with Utilities: Some facilities may choose to run an additional power circuit to their business to allow for switching to the backup circuit during an outage. Consult with our staff to learn more about this option.

Our Utilities Business Resource Team helps your business succeed. Whether you are new to town, or an established business, we can help guide and connect you to energy and water resources to help decrease your bottom line.

Our team supports small, medium, large and industrial customers. We strive to provide our business customers with outstanding customer service and connect them with resources to manage their utilities. 

• Key Account Representatives are dedicated to industrial customers served by Fort Collins Utilities who are complex users of energy and water.
• Strategic Account Representatives support small and medium businesses with utility questions and needs.

Take a look below to see who represents your industry and let's connect!

Industry not listed or not sure who to contact? Reach out to us at UBRT@fortcollins.gov or 970-416-4268.

Ashley Kailburn, Key Account Representative

Ashley serves the government, healthcare, and education sectors within the Fort Collins business community—partnering with institutions that help power our city in more ways than one. She values trusted relationships and strives to be a responsive, thoughtful partner in navigating utility challenges, supporting infrastructure, and planning for growth. 

Contact Ashley at akailburn@fortcollins.gov.

Eric Lahman, Key Account Representative

Eric focuses on brewery, manufacturing and technology sectors within the Fort Collins business community.

Contact Eric at elahman@fortcollins.gov.

Max Duggan, Strategic Account Representative

Max provides Utilities education and outreach to small and medium-sized businesses in Fort Collins, specifically retail offices, hotels, multifamily property owners and HOAs.

Contact Max at mduggan@fortcollins.gov.

Welcome to Fort Collins Utilities! As our customer, your benefits include:

• Highly-reliable electric service, with nearly the entire distribution system underground
• Award-winning drinking water and wastewater services
• Advanced stormwater system that helps protect from flooding
• Rebates and programs to help businesses reduce water and energy

The Utilities Business Resource Team is your resource for questions and program information that can help save your business money. Contact us at  UBRT@fortcollins.gov or 970-416-4268.