Mission, Vision, Values

Mission

Exceptional service for an exceptional community.

Vision

We foster a thriving and engaged community through our operational excellence and culture of innovation.

Values

• PARTNERSHIP: We believe in shared decision-making and invest authentically in relationships. We are welcoming, solution-oriented and supportive of each other and our community.

• SERVICE: We work to understand the diverse needs of our customers and evolve with the community to implement innovative, people-centered solutions to provide outstanding service.

• SAFETY & WELLBEING: We are committed to physical and psychological safety in the workplace and throughout the community.

• SUSTAINABILITY: We are entrusted and accountable to protect and enhance the social, economic and environmental resiliency of our community and organization for present and future generations.

• INTEGRITY: We earn the trust of our community by exemplifying the highest standard of ethical behavior. We demonstrate respect, honesty, inclusivity and transparency.

• BELONGING: We strive to build equitable, inclusive and supportive work environments that cultivate a sense of belonging for employees and community members of all identities to feel safe and valued.